Privacy Policy

We're serious about keeping your info safe and respecting your privacy

Last updated: January 2024

Introduction

Look, we get it - nobody actually enjoys reading privacy policies. But here's the thing: at Blaze Tharvi Onix Architecture, we think transparency matters just as much in how we handle your data as it does in our building designs.

This policy explains what happens with your information when you reach out to us, browse our site, or work with us on a project. We're based in Toronto, so we follow Canadian privacy laws (PIPEDA, for those who care about acronyms), and we've tried to write this in plain English instead of the usual legal jargon.

Bottom line? We only collect what we actually need, we don't sell your info to anyone, and you've got control over your data. Simple as that.

Contact Info
What You Give Us

When you fill out a contact form or email us, we'll grab your name, email, phone number, and whatever details you share about your project. Pretty standard stuff.

Technical Stuff
Automatic Collection

Like most websites, we automatically collect some technical data - IP addresses, browser types, which pages you looked at, that sort of thing. Helps us keep the site running smoothly.

Project Data
Client Projects

If we're working together on a project, we'll keep all the relevant docs, plans, communications, and files. We need these to actually do our job and keep records.

How We Use Your Information

The Obvious Reasons

We use your info to respond to inquiries, provide quotes, manage projects, send updates, and generally do the work you've asked us to do. Not exactly rocket science.

Making Things Better

We analyze how people use our website to improve it. Which pages get the most attention? Where do people get stuck? That kind of insight helps us make the site more useful.

Staying Connected

Occasionally, we might send you updates about our work, new services, or sustainability initiatives we think you'd find interesting. Don't worry - you can opt out anytime, and we won't spam you.

Legal Obligations

Sometimes we're legally required to keep certain records - building permits, contracts, professional documentation. It's part of being a licensed architecture firm in Canada.

Who We Share Information With

Let's be clear: we don't sell your data. Period.

That said, there are a few specific situations where we might need to share your information:

  • Project Partners: If you're working with us on a project, we'll need to share relevant info with engineers, contractors, consultants, and other professionals who are part of the team. Everyone's bound by confidentiality agreements.
  • Service Providers: We use third-party tools for things like email hosting, cloud storage, and analytics. These companies only get access to what they need to provide their services, and they're contractually obligated to protect your data.
  • Legal Requirements: If we're legally required to disclose information - like a court order or regulatory investigation - we'll comply. But we'll let you know first unless we're prohibited from doing so.
  • Business Transfers: If we ever merge with another firm or sell the business (not planning on it, but you never know), your information would transfer to the new entity. They'd still be bound by this privacy policy.

Cookies & Tracking Technologies

Yeah, we use cookies - and not the chocolate chip kind. These small files help our website remember your preferences and give us insights into how the site's being used.

Essential Cookies

These make the website actually work - things like remembering what page you're on or keeping you logged in. Can't really turn these off without breaking stuff.

Analytics Cookies

Help us understand which pages are popular, where visitors come from, and how long people stick around. We use this to make the site better. You can opt out if you want.

Most browsers let you control cookies through their settings. Just know that blocking some cookies might make parts of the site less functional.

Your Rights & Choices

Under Canadian privacy law, you've got some solid rights when it comes to your personal information. Here's what you can do:

1
Access Your Data

Ask us what information we have about you. We'll provide it within 30 days, usually faster.

2
Correct Mistakes

If we've got something wrong, let us know and we'll fix it right away.

3
Delete Your Info

Want us to delete your data? We'll do it, unless we're legally required to keep it for professional or regulatory reasons.

4
Opt Out

Don't want marketing emails? Click unsubscribe or just tell us. No hard feelings.

How We Protect Your Data

We take security seriously - probably more seriously than we should admit without sounding paranoid. Here's what we do:

Technical Safeguards
  • SSL encryption for data transmission
  • Secure cloud storage with encryption
  • Regular security updates and patches
  • Firewall protection and monitoring
Organizational Measures
  • Limited access to personal data
  • Staff training on privacy practices
  • Confidentiality agreements with team members
  • Regular privacy policy reviews

That said, no system is 100% secure. We do our best, but if there's ever a breach that affects your data, we'll let you know promptly and tell you what we're doing about it.

Questions About Privacy?

If you've got questions about this policy, want to exercise your rights, or just want to chat about how we handle data, we're here for you.

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Call Us

(416) 555-0187

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Email Us

info@blazetharvionix.info

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Visit Us

1250 Bay Street, Suite 800
Toronto, ON M5R 2A4

Privacy Commissioner of Canada: If you're not satisfied with how we've handled your privacy concerns, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca

We reserve the right to update this policy as needed. We'll post any changes here and update the date at the top.

If the changes are significant, we'll let you know directly.